Search Your Query

All Cart

Privacy Policy

Page-banner
images images

Privacy Policy

Last Updated: February 2025

At TopTvStream, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our IPTV services and website. By accessing or using TopTvStream, you agree to the terms described here.

 

1. What Information We Collect

When you use TopTvStream, we may collect the following types of information:

  • Account Information – such as your name, email address, and payment details when you subscribe.

  • Usage Data – including your IP address, device type, operating system, and how you interact with our website and streaming services.

  • Cookies & Tracking Data – to improve your experience, remember your preferences, and analyze how our service is used.

  • Support Requests – any information you provide when contacting our customer support team.

 

2. How We Collect Your Data

We collect personal information in the following ways:

  • Directly from you when you sign up, make a payment, or contact support.

  • Automatically through cookies, analytics tools, and server logs when you browse or stream content.

  • From third-party payment processors that handle billing securely on our behalf.

 

3. How We Use Your Information

We use your data to:

  • Provide and maintain our IPTV services.

  • Process payments and manage subscriptions.

  • Improve website performance and enhance your streaming experience.

  • Communicate with you regarding service updates, offers, and support.

  • Ensure compliance with applicable laws and prevent fraudulent activity.

 

4. Legal Bases for Processing Data

We process your data under the following legal bases (as required under GDPR and similar regulations):

  • Consent – when you agree to receive newsletters or marketing emails.

  • Contractual Necessity – to provide you with the IPTV service you signed up for.

  • Legitimate Interest – to improve our platform and prevent misuse.

  • Legal Obligation – when we are required to retain data for tax, billing, or legal purposes.

 

5. Data Security

We use technical, administrative, and physical safeguards to protect your personal information. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, disclosure, alteration, or destruction of your data.

 

6. Cookies & Tracking

TopTvStream uses cookies and similar tracking technologies to personalize content, remember your login, and analyze traffic. You can adjust cookie preferences in your browser settings, but some features of our site may not function properly without them.

 

7. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time (see below).

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your information.

  • Object to or restrict how we process your data.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@toptvstream.com.

 

9. Third-Party Services

We may use trusted third-party providers (such as payment processors or analytics tools). These partners are contractually obligated to handle your data securely and only for the purposes we specify.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.